Privacy Policy

Last Updated: May 29, 2026
 

1. Introduction

Waco Alarm is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you do not agree with the terms of this policy, please discontinue use of our site.
 

2. Information We Collect

We may collect the following types of information:
 

Personal Information You Provide:

• Full name

• Email address

• Phone number

• Home or business address

• Information submitted through contact forms, quote requests, or service inquiries
   

Information Automatically Collected:

• IP address

• Browser type and version

• Pages visited and time spent on site

• Referring website or source

• Device type and operating system
   

Information From Third Parties:

• Data from third-party integrations such as Google Analytics or similar tools used to improve website performance
   

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries, quote requests, and service questions

• To schedule consultations, installations, and service calls

• To send service updates, maintenance reminders, and account communications

• To improve our website experience and content

• To process transactions and manage service agreements

• To send promotional or marketing communications (with your consent)

• To comply with legal obligations and protect our rights
   

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Partners: With our sister company AA Cabling Solutions or other trusted partners involved in delivering your requested services

• Service Providers: With third-party vendors who assist in operating our website or conducting our business, provided they agree to keep your information confidential

• Legal Requirements: When required by law, court order, or governmental authority

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
   

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences

• Analyze website traffic and usage

• Improve site functionality and performance

You can control cookie settings through your browser. Please note that disabling cookies may affect certain features of our website.
 

6. Third-Party Services

Our website may use third-party services such as:

• Google Analytics — for website traffic and performance analysis

• Google Maps — for location and service area information

• Social Media Platforms — for sharing and engagement features

These third parties have their own privacy policies, and we encourage you to review them. Waco Alarm is not responsible for the privacy practices of third-party services.
 

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption

• Secure server infrastructure

• Restricted access to personal data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.
 

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
 

9. Your Rights & Choices

You have the following rights regarding your personal information:

• Access — You may request a copy of the personal information we hold about you

• Correction — You may request that we correct any inaccurate or incomplete information

• Deletion — You may request that we delete your personal information, subject to legal obligations

• Opt-Out — You may opt out of marketing communications at any time by contacting us or clicking the unsubscribe link in any email

• Data Portability — You may request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided below.
 

10. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
 

11. Texas Privacy Rights

As a Texas-based company, we comply with applicable Texas privacy laws. Texas residents may have additional rights regarding their personal information. For more information or to submit a request, please contact us directly.
 

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.
 

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Waco Alarm — 254-322-3200 – info@wacoalarm.com – wacoalarm.com